We built this for Stellar Health
This isn't a slide deck. It's a working AI agent that answers real practice User questions about StellarUp — Patient Actions, Stellar Health Score, earnings and payouts, data issues, User management, and security routing. Try it.
Try the Chat Agent
Ask why a Patient Action is still showing after you closed the gap, how the Stellar Health Score is calculated, how payouts get split among the team, or how to remove a User who left the practice.
In production, the widget's appearance and behavior are fully customizable to match Stellar Health's brand.
What Lorikeet Can Deliver for Stellar Health
Built around real practice User scenarios — daily data-lag friction, score-movement curiosity, payout questions, panel-attribution issues, and the moments where a security-relevant disclosure needs to escalate to security@stellar.health.
Natural Conversations
Users describe data-lag confusion, attribution errors, and payout questions in their own words. Lorikeet understands context, asks the right follow-ups, and resolves — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Users get consistent answers in StellarUp, on the phone with Patient Support, or through email.
HIPAA & Security Discipline, Built-In
Built for value-based care platforms handling PHI. Guardrails route any PHI exposure or cross-practice data concern to security@stellar.health immediately, never quote specific earnings or score values, and never give clinical advice.
24/7 Availability
Practice Users don't wait for business hours. Lorikeet handles data-lag explanations, attribution escalations, payout mechanics, and User-management around the clock — CSMs handle commercial edge cases.
Ready for Your Systems
In production, connects to Stellar Health’s User systems, panel attribution, Patient Action status, score breakdowns, earnings, and audit log. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — User scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Stellar Health. Real logic for real User scenarios.
Mapped Your Scenarios
StellarUp basics and daily workflow, Patient Action lifecycle and dismissal mechanics, Stellar Health Score components and movements, payouts and earnings configuration, common data-lag and attribution issues, User management and roles, security disclosures.
Added Your Knowledge
Procedural guides for working Actions and dismissing them, what feeds the Score and why it moves, how earnings categories work and when payments hit, the common data-issue patterns and triage paths, role mechanics and SSO basics, and the security-escalation playbook — all searchable by the AI.
Set the Safety Controls
Never gives clinical advice. Never quotes a specific dollar amount of earnings or a specific score value for the practice. Never confirms a specific User-level payout. Routes any PHI exposure or cross-practice data concern to security@stellar.health and the CSM immediately.
Went Live
Chat is working right now. Ready to connect to Stellar Health’s actual practice data, panel attribution, Patient Action status, score breakdown, and earnings backend.
Ready to Add the World's Best CX AI?
Connected to your actual practice data, panel attribution, Action status, score, and earnings. Handling your real practice User support volume across StellarUp, voice, and email. This sandbox is just the start.
Finish Setting Up Your Sandbox